mennessä Minna Rautiainen | Asiakaskokemus / CX, Blogit
Yritykset mittaavat B2B-asiakaskokemusta monin tavoin. On asiakastyytyväisyyskyselyjä ja NPS-mittareita, joista saadaan numeerisia arvioita siitä, miten suoriudutaan. Kun panostetaan liiketoiminnan kehittämiseen ja myynnin tehostamiseen, täytyy huomio keskittää...Cookie | Duration | Description |
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